Vaccine Data Resolution Service (VDRS) and Overseas Service – Contact Details

If you think your or your child’s COVID-19 vaccination record is missing or wrong, please call the Vaccine Data Resolution Service on 0300 561 0017. The VDRS will ask some questions to establish your identity and identify any errors in your vaccination record.

Please note that NHS 119 is no longer handling these queries but does have a recorded message directing people to the new number.

If you were vaccinated outside of England, you will no longer need a face-to-face appointment to update your vaccination record. Instead, you should email evidence to the NHS / GP Practice about any COVID-19 vaccinations you or your child had outside England so their vaccination record can be updated accordingly.